Contract printer stopped printing after a printer failure requiring stop and restart

Tammy from KDW said that their contract printer is not printing contracts.

JIm cleared printer gateway

cupsdisable kdw-contract
cupsenable kdw-contract

BUT then it required that the printer be powered off and on.

ALSO I reconfigured cups not to choke on printer errors (stop the spooler.) so as root on the gateway.

cd /etc/cups
vim printers.conf
changed line 16 and 31 from "stop-printer" to "retry-job"

This is OK to do on ever gateway.

copy of the whole file here:

<Printer kdw-contract>
Info HP Color LaserJet CP3505
Location Local Printer
DeviceURI socket://192.168.1.15
State Idle
StateTime 1270937458
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>
<Printer kdw-tour>
Info HP LaserJet 1022n
Location Local Printer
DeviceURI socket://192.168.1.20
State Idle
StateTime 1259006451
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>